Care for your rug

Day to day, regular vacuuming is all your hand-knotted rug needs. Dust, sand and grit are its biggest enemies. Use a flat nozzle rather than a rotating brush.

A new rug may shed a little at first, as loose fibres work their way out. This is completely normal. Vacuum regularly and it will settle.

Now and then a wool thread or curl may work loose. Don't pull it. Simply trim any threads that stick up above the surface.

Turn your rug 180 degrees from time to time. It keeps the wear even across the whole piece.

Keep it out of direct sunlight, which can fade the colours over time.

On hard floors, always use an underlay. It extends the life of the rug, makes it more comfortable underfoot and stops it slipping.

Place felt protectors under furniture legs to limit impressions in the pile. Wool is resilient, so flattened spots, curled corners or creases can be lifted out again with a little steam.

If you've used any cleaning product on the surrounding floor, mop once more with clean water afterwards. This protects the wool from discolouring. Try not to lay your rug on a damp floor.

Take care with the sprays you use to clean tables and other furniture. Cover the rug if needed, to avoid stains or discolouration.

A stain doesn't have to mean trouble. Thanks to the natural fibres, dense structure and quality dyes, most marks lift easily if you act straight away.

Wool is naturally dirt-repellent and easy to look after. For most cleaning, a mix of one part vinegar to nine parts water, or a little mild detergent, does the job. For stubborn or heavy stains, we recommend reaching out to a specialist.

• Act immediately. Don't give the stain time to sink in or set.
• Always work from the outer edge towards the centre.
• Remove the excess first with a spoon or blunt scraper.
• For liquids, dab with an absorbent, unprinted cloth. Don't rub.
• For coarse dirt, let it dry first, then vacuum it away.

• Apply stain remover to a lint-free cotton cloth and dab inwards.
• Gently separate pile yarns if needed.
• Repeat until the stain lifts.
• Brush the pile back in its original direction.
• Blow-dry after a few hours and brush again.

Storing your rug for a longer period? Treat it against moths and insects first.